Mary Brogdon. Verified
"Some of the staff need to be retrained in customer service and listening skills. I have severe social anxiety and I would rather leave and not buy my groceries than to be put on the spot and have 10 people in line behind me, staring. I had to go back to try to get something to get a deal they had, and I told them to just void the transaction and I would get back in line, but they refused and made everyone wait for no reason because the item I needed wasn't available. After this, they overcharged me and because of that, I had to take things off because I live on a fixed income and I had a limit. This further increased my anxiety levels as there was still a line of people glaring at me. When I got to my car I had to keep myself from having a panic attack because of the way I was treated and looked at by everyone. I went back into the store after looking at my receipt and doing the math twice myself. I was given a return, but it still wasn't all of the money they overcharged me for. The manager that did the return of my money was the most helpful and nicest person I've seen in that store. I like the deals there, but the employees except for that manager that were there yesterday were quite rude and a bit judgmental. Definitely need to hire some people with better customer service skills!"
